Large social services organization

Objective

Provide interim CFO services

Problem

Fearful of change, demoralized personnel were leaving assignments incomplete

Solution

The 24 people working in the accounting department were reeling from the policies of the organization's previous CFO. Apprehensive about the future, some had difficulty completing important work.

JRH Consulting Group recognized the personal and personnel issues involved as the organization searched for a new CFO. Meeting one-on-one and in groups, we gave the staff the opportunity to voice their concerns. We could authentically reassure them that the organization's intention was to hire a new CFO who would make things better for all. At the same time we launched a successful effort to collect outstanding amounts due from government and other grant-funded sources, improving the organization's cash flow. We also supervised staff as they coordinated with the organization's outside accounting firm during the financial statement and government compliance audits.

Payoff

The organization's CEO slept better at night, confident the transition to a new CFO had been managed effectively.

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